https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes-keep-disconnecting/m-p/5370381#M745076 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1644239">@royadamson</a>&nbsp;wrote:<BR /> <P>Had the router changed a few months ago. Now the mini boxes (2) constantly keep losing signal. getting to be a pain repeatedly resetting them via the side button on the main box downstairs. I was told when we upgraded the router that the mini boxes would be fine. Not getting anywhere with Sky.. Any help please.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1644239">@royadamson</a>&nbsp;If your router has been changed to a white sky router you need to connect your mini boxes to the main qbox and not the router as you could prviously do with the Sky black router</P> Mon, 14 Sep 2026 17:17:14 GMT Laing1 2026-09-14T17:17:14Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes-keep-disconnecting/m-p/5370170#M745060 <P>Had the router changed a few months ago. Now the mini boxes (2) constantly keep losing signal. getting to be a pain repeatedly resetting them via the side button on the main box downstairs. I was told when we upgraded the router that the mini boxes would be fine. Not getting anywhere with Sky.. Any help please.</P> Mon, 14 Sep 2026 14:05:37 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes-keep-disconnecting/m-p/5370170#M745060 royadamson 2026-09-14T14:05:37Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes-keep-disconnecting/m-p/5370381#M745076 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1644239">@royadamson</a>&nbsp;wrote:<BR /> <P>Had the router changed a few months ago. Now the mini boxes (2) constantly keep losing signal. getting to be a pain repeatedly resetting them via the side button on the main box downstairs. I was told when we upgraded the router that the mini boxes would be fine. Not getting anywhere with Sky.. Any help please.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1644239">@royadamson</a>&nbsp;If your router has been changed to a white sky router you need to connect your mini boxes to the main qbox and not the router as you could prviously do with the Sky black router</P> Mon, 14 Sep 2026 17:17:14 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes-keep-disconnecting/m-p/5370381#M745076 Laing1 2026-09-14T17:17:14Z