https://helpforum.sky.com/t5/Sky-Q/Red-button/m-p/5366163#M744668 <P>Why does football on the red button keep freezing&nbsp;</P> Tue, 08 Sep 2026 19:28:24 GMT Pinny 2026-09-08T19:28:24Z https://helpforum.sky.com/t5/Sky-Q/Red-button/m-p/5366163#M744668 <P>Why does football on the red button keep freezing&nbsp;</P> Tue, 08 Sep 2026 19:28:24 GMT https://helpforum.sky.com/t5/Sky-Q/Red-button/m-p/5366163#M744668 Pinny 2026-09-08T19:28:24Z https://helpforum.sky.com/t5/Sky-Q/Red-button/m-p/5366180#M744670 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4778315">@Pinny</a>&nbsp;wrote:<BR /> <P>Why does football on the red button keep freezing&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4778315">@Pinny</a>&nbsp;</P> <P>&nbsp;</P> <P>Do you have any problems when using the other apps like Netflix or Disney +?</P> <P>Is it just tonight's game or all on the red button ?</P> <P>&nbsp;</P> <P>Which box do you have ?</P> <P>Home - Settings - System Info - Hardware Version<BR /><BR />If it is 32Cxxx then you have an older 1TB non-UHD Box<BR />If it is 32B0xxx then you have a (V1) UHD but non HDR 2TB Box<BR />If it is 32B1xxx then you have a (V2) UHD HDR 2TB Box (which has a separate Power supply)<BR />If it is 32B2xxx then you have a (V3) UHD HDR 1TB or 2TB Box <BR /><BR /></P> Tue, 08 Sep 2026 19:55:20 GMT https://helpforum.sky.com/t5/Sky-Q/Red-button/m-p/5366180#M744670 nigea99 2026-09-08T19:55:20Z