topic Re: Replacement remote control in Sky Q

Re: Replacement remote control

Spud401 — Tue, 01 Sep 2026 19:03:01 GMT

Are sky or sky protect liable to replace failed remote control

Daniel0210 — Tue, 01 Sep 2026 19:05:33 GMT

Which Sky TV platform do you subscribe to?

Spud401 — Tue, 01 Sep 2026 19:44:17 GMT

SKY + with voice activation.

Mark39 — Tue, 01 Sep 2026 20:08:54 GMT

@Spud401 that can't be right. There's no voice activation on Sky+ boxes.

caesarome — Tue, 01 Sep 2026 20:38:04 GMT

In 2023 you mentioned Sky Q so is this what you still have ?

Spud401 — Wed, 02 Sep 2026 01:20:26 GMT

My mistake, it's Sky Q we've got.

Daniel0210 — Wed, 02 Sep 2026 03:55:29 GMT

@Spud401
If you follow this link it’ll eventually send you to a form to request a replacement (I’m not sure if this applies to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket.

While your waiting, if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?