Netflix subscription

Jennyb0109 — Tue, 01 Sep 2026 18:15:31 GMT

I am unable to watch Netflix due to an OSM to update payment details.
I don't want to do this as I pay subscription as part of my

Sky subscription

Any advice on this issue?
Its the same on my mobile

Re: Netflix subscription

Jason- — Wed, 02 Sep 2026 11:27:06 GMT

Hello @Jennyb0109,

Thanks for taking the time to join our Community and make your first post! 🥳

We're sorry this is to report issues you're having with Netflix despite having this as part of your package. I'll send you an invite to a private chat shortly and we can help you get things sorted.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic Netflix subscription in Sky Q

Netflix subscription

Re: Netflix subscription