topic Re: Sky q viewing card in Sky Q https://helpforum.sky.com/t5/Sky-Q/Sky-q-viewing-card/m-p/5359868#M744000 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4771486">@Chelsea9717</a>&nbsp;<BR />You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of <STRONG>Sky customers helping other Sky customers </STRONG>which includes additional help from customers who are Superusers like myself. <BR /><BR /></P> <P>It's on a kind of spring mechanism so you need to initially push the card in and it should unlock and come out.&nbsp;<BR /><BR /></P> <P><SPAN>Also accept the power cable the courier brings in case it's a different fitting to the one you have already.</SPAN></P> <DIV class="UserSignature lia-message-signature">&nbsp;</DIV> Tue, 01 Sep 2026 02:56:33 GMT Daniel0210 2026-09-01T02:56:33Z Sky q viewing card https://helpforum.sky.com/t5/Sky-Q/Sky-q-viewing-card/m-p/5359755#M743993 My sky q box is broken so j am awaiting a new one but I have tried to remove my sky viewing card but it is stuck in the sky q box and won't come out Mon, 31 Aug 2026 20:18:07 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-viewing-card/m-p/5359755#M743993 Chelsea9717 2026-08-31T20:18:07Z Re: Sky q viewing card https://helpforum.sky.com/t5/Sky-Q/Sky-q-viewing-card/m-p/5359868#M744000 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4771486">@Chelsea9717</a>&nbsp;<BR />You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of <STRONG>Sky customers helping other Sky customers </STRONG>which includes additional help from customers who are Superusers like myself. <BR /><BR /></P> <P>It's on a kind of spring mechanism so you need to initially push the card in and it should unlock and come out.&nbsp;<BR /><BR /></P> <P><SPAN>Also accept the power cable the courier brings in case it's a different fitting to the one you have already.</SPAN></P> <DIV class="UserSignature lia-message-signature">&nbsp;</DIV> Tue, 01 Sep 2026 02:56:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-viewing-card/m-p/5359868#M744000 Daniel0210 2026-09-01T02:56:33Z