topic sky hub placing in Sky Q

sky hub placing

john771092 — Mon, 31 Aug 2026 15:44:30 GMT

ive been with sky 7 years now and I changed over to the gb+ they said thay have to install the fibre which they did but put it in the cupboard by the front door which in now confused about as they say on their own website site the best place is out in the open not In a cupboard I phoned these to query this and they sent and engineer out and he said that's where they always install them round here i asked then if the could move it out of the cupboard but he said theses no point but half the main thing like tv sky q box xbox keeps losing connection to it any suggestion what to do because sky just keeps giving me excuses

Re: sky hub placing

Angel_Aka — Mon, 31 Aug 2026 15:50:36 GMT

@john771092 wrote:
ive been with sky 7 years now and I changed over to the gb+ they said thay have to install the fibre which they did but put it in the cupboard by the front door which in now confused about as they say on their own website site the best place is out in the open not In a cupboard I phoned these to query this and they sent and engineer out and he said that's where they always install them round here i asked then if the could move it out of the cupboard but he said theses no point but half the main thing like tv sky q box xbox keeps losing connection to it any suggestion what to do because sky just keeps giving me excuses

Put the hub wherever is convenient to you and which gets you the WiFi signal you require in whatever room you need.

Re: sky hub placing

Tommy2 — Mon, 31 Aug 2026 15:58:31 GMT

Ideally place the hub somewhere central away from other devices and objects which can blcok the signal, ideally as high as possible as opposed to on the floor.

Re: sky hub placing

TimmyBGood — Tue, 01 Sep 2026 06:54:54 GMT

@john771092

You could consider acquiring a longer ethernet cable to go between the ONT and the Hub: ethernet supports up to 100 metres without any impact on speed.