topic Sky Q box drops internet connection in Sky Q

Sky Q box drops internet connection

Nick+bellwood — Fri, 28 Aug 2026 19:28:43 GMT

Evening,

Everyday I have to reconnect my SKY Q box back to the internet.

i have recently had a new sky max hub installed as they said this was the issue, but it's still happening.

Nick

Re: Sky Q box drops internet connection

Me134 — Sat, 29 Aug 2026 06:08:17 GMT

@Nick+bellwood wrote:
Evening,

Everyday I have to reconnect my SKY Q box back to the internet.

i have recently had a new sky max hub installed as they said this was the issue, but it's still happening.

Nick

Are you near enough to the router to connect via ethernet cable?

Who are you with for broadband and which router do you have?

Re: Sky Q box drops internet connection

Nick+bellwood — Sat, 29 Aug 2026 07:39:16 GMT

I am close enough but running a cable is not easy due to room layout.

my router is the new sky mx hub