https://helpforum.sky.com/t5/Sky-Q/Hard-disk-error/m-p/5355626#M743553 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2637227">@Mirage</a>&nbsp;wrote:<BR /><P>Have done a factory reset still getting problem with your hard disk drive. Is the box needing replaced!&nbsp;</P><HR /></BLOCKQUOTE><P>Yes.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A></P><P>&nbsp;</P><P>Remember to remove your viewing card.</P> Wed, 26 Aug 2026 16:36:04 GMT PandJ2020 2026-08-26T16:36:04Z https://helpforum.sky.com/t5/Sky-Q/Hard-disk-error/m-p/5355601#M743550 <P>Have done a factory reset still getting problem with your hard disk drive. Is the box needing replaced!&nbsp;</P> Wed, 26 Aug 2026 16:12:12 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-disk-error/m-p/5355601#M743550 Mirage 2026-08-26T16:12:12Z https://helpforum.sky.com/t5/Sky-Q/Hard-disk-error/m-p/5355626#M743553 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2637227">@Mirage</a>&nbsp;wrote:<BR /><P>Have done a factory reset still getting problem with your hard disk drive. Is the box needing replaced!&nbsp;</P><HR /></BLOCKQUOTE><P>Yes.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A></P><P>&nbsp;</P><P>Remember to remove your viewing card.</P> Wed, 26 Aug 2026 16:36:04 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-disk-error/m-p/5355626#M743553 PandJ2020 2026-08-26T16:36:04Z https://helpforum.sky.com/t5/Sky-Q/Hard-disk-error/m-p/5355686#M743559 <P>An engineer is coming out. Thank you.&nbsp;</P> Wed, 26 Aug 2026 17:38:17 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-disk-error/m-p/5355686#M743559 Mirage 2026-08-26T17:38:17Z