topic Re: No sound in Sky Q

No sound

Missmoneypenny — Sun, 23 Aug 2026 15:46:15 GMT

I have no sound on any channel whatsoever

MightyQuinn — Sun, 23 Aug 2026 16:17:37 GMT

Hi @Missmoneypenny Try changing the HDMI audio format to Normal (PCM).

GD1 — Sun, 23 Aug 2026 17:06:02 GMT

@Missmoneypenny When did this issue start with your Sky Q Box?

Missmoneypenny — Sun, 23 Aug 2026 17:08:53 GMT

Its been doing it on and off for about the past year. I think we need a new puck, but trying to get hold of anyone to sort it is ridiculous

GD1 — Sun, 23 Aug 2026 17:11:30 GMT

@Missmoneypenny Sky Q Boxes are not pucks, do you actually have Sky Stream which is a different system to Sky Q where you have posted?