topic Re: New TV not receiving full package in Sky Q

New TV not receiving full package

Micshe — Sat, 22 Aug 2026 10:02:43 GMT

We have a new TV and set up Sky but only have the basic package no sport, cinema, etc

GD1 — Sat, 22 Aug 2026 10:15:00 GMT

@Micshe Which TV subscription do you have? You can check this on your MySky app or emails from Sky confirming your order.

PandJ2020 — Sat, 22 Aug 2026 10:15:12 GMT

@Micshe wrote:
We have a new TV and set up Sky

Can you explain in more detail what's happened? Your post doesn't give enough detail to usefully comment.

MightyQuinn — Sat, 22 Aug 2026 10:43:25 GMT

@Micshe wrote:
We have a new TV and set up Sky but only have the basic package no sport, cinema, etc

Hi @Micshe A new TV should not have any impact on your Sky Q box!