topic Re: Contract Wrong x3 calls in Sky Q

Contract Wrong x3 calls

Schofield83 — Thu, 20 Aug 2026 15:25:25 GMT

I was out of contract, phoned removed sky sports, sky kids and ultra HD said £136 per month to £68 said fine. New contract at £106 per month sky sports not removed, phoned back assured this time it will be removed, phoned back third time no still on assured it will be removed this time. If I call back in an hour and its still on after being a customer for 13 years im cancelling the lot

Re: Contract Wrong x3 calls

PandJ2020 — Thu, 20 Aug 2026 15:27:22 GMT

@Schofield83 wrote:
If I call back in an hour and its still on after being a customer for 13 years im cancelling the lot

You're just telling other customers here...

Re: Contract Wrong x3 calls

Daniel0210 — Thu, 20 Aug 2026 15:34:15 GMT

@Schofield83

You can only cancel those add-ons by giving 31 days notice. Same with cancelling fully.

Re: Contract Wrong x3 calls

PandJ2020 — Thu, 20 Aug 2026 15:35:19 GMT

See if future bills show the changes. As noted by @Daniel0210 subscriptions will linger during the notice period and may not drop off your account until that period has passed.

Re: Contract Wrong x3 calls

Daniel0210 — Thu, 20 Aug 2026 15:37:16 GMT

@PandJ2020 wrote:

As noted by @Daniel0210 subscriptions will linger during the notice period and may not drop off your account until that period has passed.

@Schofield83

Because during the notice period you still have an option to cancel the cancellation.