topic Problems with existing service in Sky Q

Problems with existing service

Maniatore2006 — Thu, 20 Aug 2026 11:10:05 GMT

The best is, SKY had that all before.. a Multiview Channel (Mosaic) Like TNT Sports it have, Several Live Sports Feed Channels.. (Red Button Channels)

And now we have App Based.. with a lot of Slowdowns, because the SKY Q comes with that on his limmits.

And for all SKY+ HD Custumers.. they pay but have less Sports.

And for me, with and SKY+ HD Card in a SKY Q that not Even Work... "You need to Upgade your Subscription! when i press the Red Button.

Community Manager note: post moved to the Q board and the subject of postupdated to better reflect the conversation

Re: Problems with existing service

stereohaven — Thu, 20 Aug 2026 11:49:50 GMT

Not sure I can work out a question from this post @Maniatore2006 ?

Did you need any help or did you just want to let off some steam about sky hardware/services?

Re: Problems with existing service

Maniatore2006 — Thu, 20 Aug 2026 12:35:18 GMT

it is more a let off some steam..

I am Sorry..

Yes it was my Decision, to Pair my Viewing Card with an SKY Q that i not have from SKY, but i had no idea that there is no way back.
Now it runs one year in it.

At the end it is faster, and better than the SKY+ HD.

And i belive Sky Could enable the Apps if they want it, they even know about my SKY Q.. is shown in My SKY as well.. ^^ SKY+ HD is Gone.

And sometimes the Disney+ Plan App amperes..and can be started.. just to Disappear shortly after ...
i also have Acces to SKY Sports Football Tables and Score, and Result Service. (When sesames also be an app)

I had even Ordered an new Remote Controll for it from the SKY Service.

20260820_142441.jpg 20260820_143250.jpg

Re: Problems with existing service

Invisiblename — Thu, 20 Aug 2026 12:48:16 GMT

@Maniatore2006 If I understand you correctly, you obtained a Sky Q from somewhere other than Sky themselves? In this case you have broken their rules as ALL Sky Q equipment (apart from the dish) belongs to them and therefore you are effectively using a stolen device

Re: Problems with existing service

Maniatore2006 — Thu, 20 Aug 2026 12:59:59 GMT

Yes but Sky knows that, and Added the SKY Q to my Account... As you can see in the Picture, that's the Joke of all.
That's why i can use the most of the SKY Q Services, accept the Apps.. and some Trouble with U&XXX On demand.

Re: Problems with existing service

Chodley — Thu, 20 Aug 2026 18:25:49 GMT

Why not just upgrade, get a legit working box? It won't cost more I don't think?

Re: Problems with existing service

Maniatore2006 — Thu, 20 Aug 2026 19:46:06 GMT

Okay, here comes the plot twist.

But i think i posted it a year ago or so. (when i Activated my SKY q, and Asked about what LNB i need)

I am a Sky UK Customer since 2014, but live in Germany.. Sky has Decided, to keep me as Customer, (as i pay for it) But do not send me any new Hardware.. what has brought me to the SKY Q i have.

I can Change my Subscription but if i ever Quit i am out.. and there is no way back.. So i stay, i have Entertainment and Sports. In the Winter time i will add Cinema.. it is the Cozy time for Movies.