https://helpforum.sky.com/t5/Sky-Q/My-sky-q-remote-control/m-p/5348964#M742924 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760108">@Simo1976</a>&nbsp; &nbsp;They are available is most large stores or on-line stores like Amazon. You can test if the remote is working but not paired to your Sky Q box by pressing "?", the LED should light up. The odds against two remotes that stop working, must be a million to one. Try holding down 4 &amp; 6 to turn off Bluetooth, and then point direct at the box (line of sight).</P> Tue, 18 Aug 2026 13:47:22 GMT MightyQuinn 2026-08-18T13:47:22Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-remote-control/m-p/5348924#M742922 <P>Two of my sky Q mini box remote controls are not working. we have changed the batteries only certain buttons are working! how do I go about getting two replacements?</P> Tue, 18 Aug 2026 12:50:05 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-remote-control/m-p/5348924#M742922 Simo1976 2026-08-18T12:50:05Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-remote-control/m-p/5348964#M742924 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760108">@Simo1976</a>&nbsp; &nbsp;They are available is most large stores or on-line stores like Amazon. You can test if the remote is working but not paired to your Sky Q box by pressing "?", the LED should light up. The odds against two remotes that stop working, must be a million to one. Try holding down 4 &amp; 6 to turn off Bluetooth, and then point direct at the box (line of sight).</P> Tue, 18 Aug 2026 13:47:22 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-remote-control/m-p/5348964#M742924 MightyQuinn 2026-08-18T13:47:22Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-remote-control/m-p/5348973#M742925 <P>Thank you. I'll give that's a try <span class="lia-unicode-emoji" title=":thumbs_up:">👍🏻</span></P> Tue, 18 Aug 2026 14:04:55 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-remote-control/m-p/5348973#M742925 Simo1976 2026-08-18T14:04:55Z