https://helpforum.sky.com/t5/Sky-Q/My-sky-box-is-not-responding/m-p/5348373#M742873 My sky box is not responding to con trolls and new batteries are in Mon, 17 Aug 2026 19:22:30 GMT jojohnson6 2026-08-17T19:22:30Z https://helpforum.sky.com/t5/Sky-Q/My-sky-box-is-not-responding/m-p/5348373#M742873 My sky box is not responding to con trolls and new batteries are in Mon, 17 Aug 2026 19:22:30 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-is-not-responding/m-p/5348373#M742873 jojohnson6 2026-08-17T19:22:30Z https://helpforum.sky.com/t5/Sky-Q/My-sky-box-is-not-responding/m-p/5348402#M742879 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4759638">@jojohnson6</a>&nbsp;wrote:<BR />My sky box is not responding to con trolls and new batteries are in<HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4759638">@jojohnson6</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the Q box.<BR />If this turns the Q box on <BR />With the Q box on with green led try completly resetting your Bluetooth remote. <BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair to TV.</P> Mon, 17 Aug 2026 20:18:39 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-is-not-responding/m-p/5348402#M742879 oldfella 2026-08-17T20:18:39Z