topic Re: Downloading episode on ualibi in Sky Q

Downloading episode on ualibi

the+jacks1 — Thu, 13 Aug 2026 19:51:52 GMT

Why cant I download episode on ualibi. Series 1 episode 1 and 2 of hunting party I can watch. When I try to download episode 3 through sd option it comes up with u don't have subscription.

Re: Downloading episode on ualibi

Brill+Gill — Fri, 14 Aug 2026 08:34:29 GMT

Hi @the+jacks1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Downloading episode on ualibi

Maniatore2006 — Fri, 14 Aug 2026 09:46:43 GMT

The same here since more than a year and no Answer yet!

All the U&X Channels has that Problem.

I already posted it here.. i can mostly Download a Episode and others, when the Series is on Air.

And When i playback this Downloadet Episode, i can also download (Mostly) Previously episodes and next..

For Example, The series, Body of Proof. When i go do Catch UP, and try to Download an Episode, of this Series, A message with:
"you don´t have the needed Subscription."

If that Series on Air, i can Restart this Episode, and watsh it, and also when it plays i can also Download all other Episodes..

Sometimes i have to Record just few minutes an Episode, and play it back, to get Accas to download others..
The Pictures are from the Series Private Eyes, but the same Problem. Direct Download is not Possible, when i play the Previous Episode. the next Episode Downloads.

Re: Downloading episode on ualibi

Coley-W95 — Fri, 14 Aug 2026 10:06:46 GMT

Hi there @Maniatore2006 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Downloading episode on ualibi

Maniatore2006 — Wed, 19 Aug 2026 12:18:57 GMT

Update: More and more series are now Downloadable for me, i guess they slowly Fix the Issue.

Even When i only Tried Newer Series, like NCIS Sydney, and CSI Vegas.