https://helpforum.sky.com/t5/Sky-Q/SkyQ-and-Router-Internet-Issues/m-p/5344471#M742574 <P>Since the morning of 13 August 2026, my SkyQ connects to my Sky router, however, not to its internet. The broadband is limited throughout all devices in the house, with specific services not working, such as Xbox Live and Amazon Prime video. Sky support seems to also be affected because their chat is offline and no one is picking up the phone.</P> Fri, 14 Aug 2026 08:53:18 GMT OldFoghorn 2026-08-14T08:53:18Z https://helpforum.sky.com/t5/Sky-Q/SkyQ-and-Router-Internet-Issues/m-p/5344471#M742574 <P>Since the morning of 13 August 2026, my SkyQ connects to my Sky router, however, not to its internet. The broadband is limited throughout all devices in the house, with specific services not working, such as Xbox Live and Amazon Prime video. Sky support seems to also be affected because their chat is offline and no one is picking up the phone.</P> Fri, 14 Aug 2026 08:53:18 GMT https://helpforum.sky.com/t5/Sky-Q/SkyQ-and-Router-Internet-Issues/m-p/5344471#M742574 OldFoghorn 2026-08-14T08:53:18Z https://helpforum.sky.com/t5/Sky-Q/SkyQ-and-Router-Internet-Issues/m-p/5344512#M742575 <P>Have you rebooted your router?</P> Fri, 14 Aug 2026 09:14:06 GMT https://helpforum.sky.com/t5/Sky-Q/SkyQ-and-Router-Internet-Issues/m-p/5344512#M742575 Chodley 2026-08-14T09:14:06Z