https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5340838#M742272 <P>I have requested a new remote control as mine no longer works. On the 8th July I was promised one would be delivered in 3 to 5 working days. I am still waiting and two of my emails have gone unanswered. Please send a remote control&nbsp;</P> Tue, 11 Aug 2026 08:56:28 GMT Hurley2Rise 2026-08-11T08:56:28Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5340838#M742272 <P>I have requested a new remote control as mine no longer works. On the 8th July I was promised one would be delivered in 3 to 5 working days. I am still waiting and two of my emails have gone unanswered. Please send a remote control&nbsp;</P> Tue, 11 Aug 2026 08:56:28 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5340838#M742272 Hurley2Rise 2026-08-11T08:56:28Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5340851#M742273 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3280563">@Hurley2Rise</a>&nbsp;<BR />You aren’t talking to Sky by posting here. The forum is made up predominantly of <STRONG>Sky customers helping other Sky customers </STRONG>which includes additional help from customers who are Superusers like myself. <BR /><BR /></P> <P>Contact Sky to confirm one is on its way.&nbsp;<BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. <BR /><BR />While your waiting, if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Tue, 11 Aug 2026 09:05:41 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5340851#M742273 Daniel0210 2026-08-11T09:05:41Z