https://helpforum.sky.com/t5/Sky-Q/Apps-cutting-off-in-middle-of-programs/m-p/5337397#M741847 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748141">@Jen1481</a></SPAN> Welcome to the Community forum. Sorry to see that you're getting a freezing picture on your TV apps when you're watching TV or a film. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Thu, 06 Aug 2026 10:18:20 GMT Coley-W95 2026-08-06T10:18:20Z https://helpforum.sky.com/t5/Sky-Q/Apps-cutting-off-in-middle-of-programs/m-p/5336972#M741798 <P>When i watch TV irva film on an app it freezes after 30 minutes and cuts off</P><P>&nbsp;</P> Wed, 05 Aug 2026 18:10:29 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-cutting-off-in-middle-of-programs/m-p/5336972#M741798 Jen1481 2026-08-05T18:10:29Z https://helpforum.sky.com/t5/Sky-Q/Apps-cutting-off-in-middle-of-programs/m-p/5337397#M741847 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748141">@Jen1481</a></SPAN> Welcome to the Community forum. Sorry to see that you're getting a freezing picture on your TV apps when you're watching TV or a film. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Thu, 06 Aug 2026 10:18:20 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-cutting-off-in-middle-of-programs/m-p/5337397#M741847 Coley-W95 2026-08-06T10:18:20Z