topic Re: Hayu Sky Signature in Sky Q

Hayu Sky Signature

roiseaine — Wed, 05 Aug 2026 13:20:04 GMT

I have Sky Signature but when I try to watch Hayu on demand it says I need to subscribe. I got an email from Sky to say I could access Hayu but I do seem to be able to manage it! Any help gratefully accepted.

Re: Hayu Sky Signature

SKY1992bf — Wed, 05 Aug 2026 13:22:45 GMT

@roiseaine the free entitlement is via on demand section via your sky hardware not the hayu app

Re: Hayu Sky Signature

roiseaine — Wed, 05 Aug 2026 14:53:40 GMT

Thank you for replying, I have already tried that and it still comes up with the same subscription error message 😳 thanks for getting in touch!

Re: Hayu Sky Signature

DaveDrizen — Wed, 05 Aug 2026 15:30:26 GMT

@roiseaine wrote:
I have Sky Signature but when I try to watch Hayu on demand it says I need to subscribe. I got an email from Sky to say I could access Hayu but I do seem to be able to manage it! Any help gratefully accepted.

Have you HD add on subscription as if you do not and trying to access that format you will get that message.

Re: Hayu Sky Signature

roiseaine — Wed, 05 Aug 2026 15:37:27 GMT

Hi, you know when I chose the standard definition it worked, thank you for taking the time to reply.