2 sky q mini boxes not working after power cut

Mac6066 — Tue, 04 Aug 2026 16:27:21 GMT

I recently had a power failure which has caused my 2 sky q mini boxes to stop working. Cannot connect to tv at all, using the usual methods. No led lights on front of boxes .

Re: 2 sky q mini boxes not working after power cut

Jason- — Wed, 05 Aug 2026 10:42:54 GMT

Hello @Mac6066,

Thanks for taking the time to join our Community and make your first post, though we are sorry that this is to report issues you're having with your Sky Q Mini boxes.

I'll send you an invite to a private chat shortly and we can help you get things sorted.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic Re: 2 sky q mini boxes not working after power cut in Sky Q

2 sky q mini boxes not working after power cut

Re: 2 sky q mini boxes not working after power cut