https://helpforum.sky.com/t5/Sky-Q/New-box/m-p/5336534#M741759 <P>Received a new box yesterday as the tv was regularly going to blue screen or freezing programme,then it wouldnt pause,kept running forward,have set up new box but cant pair card,despite following the instructions,over and over,looking through forum,is it possible that the old card cant be used with the new box ?</P> Wed, 05 Aug 2026 10:23:08 GMT TWDA13 2026-08-05T10:23:08Z https://helpforum.sky.com/t5/Sky-Q/New-box/m-p/5336534#M741759 <P>Received a new box yesterday as the tv was regularly going to blue screen or freezing programme,then it wouldnt pause,kept running forward,have set up new box but cant pair card,despite following the instructions,over and over,looking through forum,is it possible that the old card cant be used with the new box ?</P> Wed, 05 Aug 2026 10:23:08 GMT https://helpforum.sky.com/t5/Sky-Q/New-box/m-p/5336534#M741759 TWDA13 2026-08-05T10:23:08Z https://helpforum.sky.com/t5/Sky-Q/New-box/m-p/5336642#M741767 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4261165">@TWDA13</a>&nbsp;wrote:<BR /> <P>looking through forum,is it possible that the old card cant be used with the new box ?</P> <HR /></BLOCKQUOTE> <P>That's the case for Sky+ HD boxes.</P> <P>&nbsp;</P> Wed, 05 Aug 2026 11:58:37 GMT https://helpforum.sky.com/t5/Sky-Q/New-box/m-p/5336642#M741767 TimmyBGood 2026-08-05T11:58:37Z