HBO and Paramount app issues

Gammysnr — Mon, 03 Aug 2026 10:08:42 GMT

After using HBO and Paramount for a while, with the free with ads account, I got asked to sign in and now I get a message saying there is no account with my email address. I had saw some password update requests that I did not request, so I changed my email password. Have I been hacked and how do I cancel the accounts and get them reset? Thanks.

Re: HBO and Paramount app issues

LJB-C — Tue, 04 Aug 2026 08:28:13 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Re: HBO and Paramount app issues in Sky Q

HBO and Paramount app issues

Re: HBO and Paramount app issues