https://helpforum.sky.com/t5/Sky-Q/Software-update-instructions-please-on-sky-minibox/m-p/5335379#M741642 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746363">@Claire413</a>&nbsp;wrote:<BR /> <P>Please can someone help. It's telling me we need to follow instructions for a software update however go onto the website and it says page doesn't exist. How do we move on from the update page please</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746363">@Claire413</a>&nbsp;</P> <P>Is this definitely a message from the SKY minibox &amp; not your TV updating it's own firmware</P> <P>Perhaps you can let us know the webpage it refers to - if it is not a SKY page try using your TV's own remote</P> Tue, 04 Aug 2026 05:49:39 GMT nigea99 2026-08-04T05:49:39Z https://helpforum.sky.com/t5/Sky-Q/Software-update-instructions-please-on-sky-minibox/m-p/5335294#M741636 <P>Please can someone help. It's telling me we need to follow instructions for a software update however go onto the website and it says page doesn't exist. How do we move on from the update page please</P> Mon, 03 Aug 2026 21:50:19 GMT https://helpforum.sky.com/t5/Sky-Q/Software-update-instructions-please-on-sky-minibox/m-p/5335294#M741636 Claire413 2026-08-03T21:50:19Z https://helpforum.sky.com/t5/Sky-Q/Software-update-instructions-please-on-sky-minibox/m-p/5335379#M741642 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746363">@Claire413</a>&nbsp;wrote:<BR /> <P>Please can someone help. It's telling me we need to follow instructions for a software update however go onto the website and it says page doesn't exist. How do we move on from the update page please</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746363">@Claire413</a>&nbsp;</P> <P>Is this definitely a message from the SKY minibox &amp; not your TV updating it's own firmware</P> <P>Perhaps you can let us know the webpage it refers to - if it is not a SKY page try using your TV's own remote</P> Tue, 04 Aug 2026 05:49:39 GMT https://helpforum.sky.com/t5/Sky-Q/Software-update-instructions-please-on-sky-minibox/m-p/5335379#M741642 nigea99 2026-08-04T05:49:39Z