Mini box overheating and freezing

Dode2016 — Mon, 03 Aug 2026 11:23:36 GMT

Sky mini box overheats and freezes. Fear of leaving the room when it's on standby incase it goes on fire.

Re: Mini box overheating and freezing

Laing1 — Mon, 03 Aug 2026 15:24:05 GMT

@Dode2016 wrote:

Sky mini box overheats and freezes. Fear of leaving the room when it's on standby incase it goes on fire.

@Dode2016 I'd unplug the box for now and I have escalated this to sky

You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
If you are using the Safari browser please make sure that Hide IP Address is not checked in order to see the chat bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Mini box overheating and freezing

Allan95 — Mon, 03 Aug 2026 15:26:39 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

topic Re: Mini box overheating and freezing in Sky Q

Mini box overheating and freezing

Re: Mini box overheating and freezing

Re: Mini box overheating and freezing