topic Re: Account due to terminate in Sky Q

Account due to terminate

Cez+B — Sat, 01 Aug 2026 14:26:57 GMT

My contract is due to end on Monday and I am inquiring whether you can come back to me with your best deal on Full fibre broadband and tv entertainment package.

Re: Account due to terminate

PandJ2020 — Sat, 01 Aug 2026 14:30:29 GMT

@Cez+B wrote:
My contract is due to end on Monday

Have you contacted Sky to give notice to cancel and had confirmation of this?

You also mention 'Entertainment' - that's a legacy package.

Re: Account due to terminate

Cez+B — Sat, 01 Aug 2026 14:30:36 GMT

Yes I have

Re: Account due to terminate

PandJ2020 — Sat, 01 Aug 2026 14:31:32 GMT

@Cez+B wrote:
Yes I have

Ok. You'll have to contact Sky directly as the forum (other customers) cannot offer you any deals.

Re: Account due to terminate

stereohaven — Sat, 01 Aug 2026 14:31:38 GMT

@Cez+B wrote:
My contract is due to end on Monday and I am inquiring whether you can come back to me with your best deal on Full fibre broadband and tv entertainment package.

Hi @Cez+B

As this is mainly a customer to customer help community, we can't answer I'm afraid. But most of us know that Sky's best offers tend to come after a contract has ended and a customer has left.

Make sure you have checked your communication preferences are set accordingly so Sky can get in touch with offers. More info here: https://www.sky.com/help/articles/update-personal-household-details-sky

Re: Account due to terminate

Cez+B — Sat, 01 Aug 2026 14:31:44 GMT

What is a legacy package?

Re: Account due to terminate

PandJ2020 — Sat, 01 Aug 2026 14:32:11 GMT

@Cez+B wrote:
What is a legacy package?

No longer sold.

Current base TV package is 'Signature'.