topic Re: Sky q box does not reset in Sky Q

Sky q box does not reset

HalcyonDays — Thu, 30 Jul 2026 11:20:27 GMT

My Sky q box does not reset tried turning off at main connection leaving 5 minutes the plugging back in again It.Did start once the switched off again after 30 minutes No message apperas on the screen which remains blue cannot get any picture. TV does work on Anteena so it is not the TV

Re: Sky q box does not reset

oldfella — Thu, 30 Jul 2026 11:42:08 GMT

@HalcyonDays wrote:

My Sky q box does not reset tried turning off at main connection leaving 5 minutes the plugging back in again It.Did start once the switched off again after 30 minutes No message apperas on the screen which remains blue cannot get any picture. TV does work on Anteena so it is not the TV

Hi @HalcyonDays

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

Re: Sky q box does not reset

HalcyonDays — Thu, 30 Jul 2026 11:42:10 GMT

Grren light is showing on front of Sky q box

Re: Sky q box does not reset

HalcyonDays — Thu, 30 Jul 2026 17:19:45 GMT

SStartup for 5 minutes then Blue screen appears no picure with green light stillshowing omn Sky Q Box What should I do