https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331143#M740993 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/570486">@Reden</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky doesn't necessarily want Q hardware back these days: the first main box from 2016 is effectively obsolete because it doesn't support HDR, and the demand for Mini boxes is going to be pretty small by now.</P> <P>&nbsp;</P> <P>However, as <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2733237">@SKY1992bf</a>&nbsp;indicates, it's best to wait until well past the first month.</P> Wed, 29 Jul 2026 20:31:02 GMT TimmyBGood 2026-07-29T20:31:02Z https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331132#M740990 <P>Hi everyone. I have had Sky Glass for over two weeks now and have still not had any return instructions from Sky regarding the old sky q equipment. Does anyone know how long I need to wait before I can safely dispose of it, in the event of them not wanting it back...Thanks in advance of any replies...<span class="lia-unicode-emoji" title=":smiling_face_with_sunglasses:">😎</span></P> Wed, 29 Jul 2026 20:15:30 GMT https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331132#M740990 Reden 2026-07-29T20:15:30Z https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331135#M740991 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/570486">@Reden</a>&nbsp; it will arrive shortly before the cooling off period on your glass tv is about to end so any time within the next two weeks&nbsp;</P> Wed, 29 Jul 2026 20:18:00 GMT https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331135#M740991 SKY1992bf 2026-07-29T20:18:00Z https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331143#M740993 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/570486">@Reden</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky doesn't necessarily want Q hardware back these days: the first main box from 2016 is effectively obsolete because it doesn't support HDR, and the demand for Mini boxes is going to be pretty small by now.</P> <P>&nbsp;</P> <P>However, as <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2733237">@SKY1992bf</a>&nbsp;indicates, it's best to wait until well past the first month.</P> Wed, 29 Jul 2026 20:31:02 GMT https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331143#M740993 TimmyBGood 2026-07-29T20:31:02Z https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331179#M740999 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/570486">@Reden</a>&nbsp;</P> <P>If you have return packaging on the way it should show up via your account:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></P> Wed, 29 Jul 2026 21:24:08 GMT https://helpforum.sky.com/t5/Sky-Q/How-long-do-you-wait-for-return-instructions/m-p/5331179#M740999 caesarome 2026-07-29T21:24:08Z