https://helpforum.sky.com/t5/Sky-Q/Channel-5/m-p/5328734#M740702 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739913">@RTH</a>&nbsp;wrote:<BR /> <P>Can't get channel 5. All other channels OK but ch 5 is pixelated or frozen.</P> <P>been like this for over a week.</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739913">@RTH</a>&nbsp;</P> <P>You may have a slight dish misalignment.</P> <P>This may not necessarily affect all channels but just those with the weakest signal.<BR />Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.<BR />Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.<BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A></P> Mon, 27 Jul 2026 09:46:51 GMT oldfella 2026-07-27T09:46:51Z https://helpforum.sky.com/t5/Sky-Q/Channel-5/m-p/5328724#M740701 <P>Can't get channel 5. All other channels OK but ch 5 is pixelated or frozen.</P><P>been like this for over a week.</P> Mon, 27 Jul 2026 09:39:09 GMT https://helpforum.sky.com/t5/Sky-Q/Channel-5/m-p/5328724#M740701 RTH 2026-07-27T09:39:09Z https://helpforum.sky.com/t5/Sky-Q/Channel-5/m-p/5328734#M740702 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739913">@RTH</a>&nbsp;wrote:<BR /> <P>Can't get channel 5. All other channels OK but ch 5 is pixelated or frozen.</P> <P>been like this for over a week.</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739913">@RTH</a>&nbsp;</P> <P>You may have a slight dish misalignment.</P> <P>This may not necessarily affect all channels but just those with the weakest signal.<BR />Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.<BR />Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.<BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A></P> Mon, 27 Jul 2026 09:46:51 GMT https://helpforum.sky.com/t5/Sky-Q/Channel-5/m-p/5328734#M740702 oldfella 2026-07-27T09:46:51Z https://helpforum.sky.com/t5/Sky-Q/Channel-5/m-p/5333036#M741230 <P>Since diagnosed as a fault with the Sky Q box. Now replaced and problem solved.</P> Sat, 01 Aug 2026 10:13:32 GMT https://helpforum.sky.com/t5/Sky-Q/Channel-5/m-p/5333036#M741230 RTH 2026-08-01T10:13:32Z