topic issues with downloading in Sky Q

issues with downloading

J4SM1N3 — Mon, 27 Jul 2026 04:37:28 GMT

i've recently had issues when downloading a show, every time i download it shows the episode as fully watched and whenever i skip/pause it dosent register for a like thirty seconds and when i try to unpause/stop skip it takes even longer, can anyone help?

i don't know if it matters but i've downloaded the show a few times before and deleted

Re: issues with downloading

Quoman7 — Mon, 27 Jul 2026 07:29:38 GMT

@J4SM1N3 wrote:

i've recently had issues when downloading a show, every time i download it shows the episode as fully watched and whenever i skip/pause it dosent register for a like thirty seconds and when i try to unpause/stop skip it takes even longer, can anyone help?

i don't know if it matters but i've downloaded the show a few times before and deleted

Hi @J4SM1N3 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

Re: issues with downloading

J4SM1N3 — Mon, 27 Jul 2026 14:04:12 GMT

hello! i've tried this a few times but it still won't work.