https://helpforum.sky.com/t5/Sky-Q/Disneyplus/m-p/5328017#M740630 <P>I had disneyplus set up on my Sky q as part of the ultimate tv and it was working fine however I have gone into it today and it is wanting me to l log in create account. When an access disneyplus begin it displays my email and sends me a code. Pop in code which then takes my to page asking me to set up payment I.e 5.99 with ads?</P> Sun, 26 Jul 2026 09:27:39 GMT Sulaloo 2026-07-26T09:27:39Z https://helpforum.sky.com/t5/Sky-Q/Disneyplus/m-p/5328017#M740630 <P>I had disneyplus set up on my Sky q as part of the ultimate tv and it was working fine however I have gone into it today and it is wanting me to l log in create account. When an access disneyplus begin it displays my email and sends me a code. Pop in code which then takes my to page asking me to set up payment I.e 5.99 with ads?</P> Sun, 26 Jul 2026 09:27:39 GMT https://helpforum.sky.com/t5/Sky-Q/Disneyplus/m-p/5328017#M740630 Sulaloo 2026-07-26T09:27:39Z https://helpforum.sky.com/t5/Sky-Q/Disneyplus/m-p/5328673#M740697 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739271">@Sulaloo</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Mon, 27 Jul 2026 09:01:56 GMT https://helpforum.sky.com/t5/Sky-Q/Disneyplus/m-p/5328673#M740697 LJB-C 2026-07-27T09:01:56Z