topic Connection problems in Sky Q

Connection problems

PWRW — Sat, 25 Jul 2026 18:26:15 GMT

Getting msg everyday "there has been a problem finding your Sky Q box on the network" Main TV working but mini box loosing connection. Reset as instructed which sometimes works. What's the problem

Re: Connection problems

Laing1 — Sat, 25 Jul 2026 20:41:17 GMT

@PWRW wrote:

Getting msg everyday "there has been a problem finding your Sky Q box on the network" Main TV working but mini box loosing connection. Reset as instructed which sometimes works. What's the problem

@PWRW when you say reset as insructed are you only rebooting the mini box or are you rebooting the main box first then the mini box ?

Re: Connection problems

SiobhanW- — Tue, 04 Aug 2026 18:56:38 GMT

Same issue here. Having to reactivate connection to sky Q box but doesn't always work. If it doesn't, I have to restart the main box too.
Every time I turn on the mini box, I'm getting the same error message - "there has been a problem finding your Sky Q box on the network", but the main box has no connectivity issues reported and no internet issues either.