topic Re: New Customer, in Sky Q

New Customer,

SL2026 — Mon, 20 Jul 2026 10:59:02 GMT

How much notice to you require to set up your new system so we can match the termination date of my current provider

Re: New Customer,

GD1 — Mon, 20 Jul 2026 11:31:03 GMT

@SL2026 Sky Q will depend on engineer availability, Sky Broadband minimum of 10 working days from placing your order, Sky Stream is delivered next day and is plug & play.

Re: New Customer,

nigea99 — Mon, 20 Jul 2026 11:31:07 GMT

@SL2026 wrote:

How much notice to you require to set up your new system so we can match the termination date of my current provider

hi @SL2026

You have posted in the SKY Q discussions group - are you asking about Broadband or TV ?

Re: New Customer,

SL2026 — Mon, 20 Jul 2026 22:17:17 GMT

Both Broadband and TV

Re: New Customer,

Me134 — Tue, 21 Jul 2026 05:53:28 GMT

@SL2026 wrote:
Both Broadband and TV

You can't guarantee marrying up the end and start date, just use the one touch switch (OTS) system, your broadband will switch on the chosen day, ending one and starting Sky BB.

You didn't say which Sky TV service you're using, for Q you'd need to phone up and then (as above) it's subject to a Sky engineer coming out to fit it, Stream gets sent out and is just plug and play, so it'll work with any BB supplier.