topic Re: Multi room in Sky Q

Multi room

Alistair29 — Mon, 20 Jul 2026 06:45:02 GMT

When I try to connect my multi room I get "accessibility on Sky Q dialogue box and it won't let me go to settings or skip and can't get past this page

Please help!

Re: Multi room

Daniel0210 — Mon, 20 Jul 2026 06:48:54 GMT

@Alistair29

This Accessibility screen issue comes up every now and again, Sky have previously suggested the following...

Unpair their Sky Q remote from the box by holding 4&6
Wait for the remote to flash
Then dismiss the information screen "Skip & set up later"
Hold 1&3 to repair the remote control

If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.

Re: Multi room

Alistair29 — Mon, 20 Jul 2026 06:50:52 GMT

Thank you I'll try that when I get home later

Re: Multi room

Alistair29 — Mon, 20 Jul 2026 15:48:56 GMT

neither 4&6 or 7&9 do anything!!!

Re: Multi room

Me134 — Mon, 20 Jul 2026 15:58:58 GMT

@Alistair29 wrote:
Hi
neither 4&6 or 7&9 do anything!!!

It's "try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV", Pressing 7 & 9 together don't show anything as you've just unpaired the remote and the Sky box. You have to follow it up with 1 & 3 together to pair them up and the find your TV to link that up as well.

Re: Multi room

nigea99 — Mon, 20 Jul 2026 16:25:53 GMT

@Me134 wrote:

@Alistair29 wrote:

Hi

neither 4&6 or 7&9 do anything!!!

It's "try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV", Pressing 7 & 9 together don't show anything as you've just unpaired the remote and the Sky box. You have to follow it up with 1 & 3 together to pair them up and the find your TV to link that up as well.

Note the 1 & 3 will only work after managing to dismiss the message

@Alistair29 Note - You must press & hold the buttons together until the red lead above the SKY logo button blinks 4 times

Re: Multi room

Alistair29 — Mon, 20 Jul 2026 17:02:54 GMT

All sorted now thank you 🙏