https://helpforum.sky.com/t5/Sky-Q/Q-box-dropping-network-after-a-few-hours/m-p/5322778#M740200 <P>Changed broadband provider from Sky to another company. Now my q box loses connection to the internet every few hours. I'm looking for advice but not hopeful having read comments from those who have had such problems previously.&nbsp; Done the usual things, rebooting router and q box, separately and together. Moved anything else with a connection which might interfere. Clearly connection works but something causes it to drop out. Everything else works fine</P><P>&nbsp;</P> Sun, 19 Jul 2026 16:37:33 GMT DKe 2026-07-19T16:37:33Z https://helpforum.sky.com/t5/Sky-Q/Q-box-dropping-network-after-a-few-hours/m-p/5322778#M740200 <P>Changed broadband provider from Sky to another company. Now my q box loses connection to the internet every few hours. I'm looking for advice but not hopeful having read comments from those who have had such problems previously.&nbsp; Done the usual things, rebooting router and q box, separately and together. Moved anything else with a connection which might interfere. Clearly connection works but something causes it to drop out. Everything else works fine</P><P>&nbsp;</P> Sun, 19 Jul 2026 16:37:33 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-dropping-network-after-a-few-hours/m-p/5322778#M740200 DKe 2026-07-19T16:37:33Z https://helpforum.sky.com/t5/Sky-Q/Q-box-dropping-network-after-a-few-hours/m-p/5323003#M740220 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Mon, 20 Jul 2026 08:00:53 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-dropping-network-after-a-few-hours/m-p/5323003#M740220 Allan95 2026-07-20T08:00:53Z