topic Re: Sky Q box in Sky Q

Sky Q box

Jodi- — Wed, 15 Jul 2026 17:23:07 GMT

Sky Q box no longer turns my tv on

Re: Sky Q box

MightyQuinn — Wed, 15 Jul 2026 17:38:38 GMT

@Jodi- wrote:
Sky Q box no longer turns my tv on

Hi @Jodi- If nothing has changed, try power rebooting both the TV and Sky Q box. Review the HDMI control on both.

Re: Sky Q box

Jodi- — Wed, 15 Jul 2026 18:32:00 GMT

Thanks for your help I've tried turning everything off and back on that didn't work, I took the tv upstairs to use on my mini box it worked fine I brought it back downstairs to the main box and now it won't work

Re: Sky Q box

MightyQuinn — Wed, 15 Jul 2026 18:52:30 GMT

Hi @Jodi- Did you review your HDMI control? Home -> Settings-> Setup -> Audio visual -> HDMI control -> On. Checked the cable is seated correctly, used the HDMI cable from upstairs.

Re: Sky Q box

Jodi- — Wed, 15 Jul 2026 19:13:41 GMT

Hi, I tried using the HDMI from upstairs I still can't get the tv on as I've not got a remote so I'm unable to see anything on the screen

Re: Sky Q box

nigea99 — Wed, 15 Jul 2026 19:19:30 GMT

@Jodi- wrote:

Thanks for your help I've tried turning everything off and back on that didn't work, I took the tv upstairs to use on my mini box it worked fine I brought it back downstairs to the main box and now it won't work

hi @Jodi-

If the TV is not switching on & you do not have the TV remote try looking at the back of the TV for the power button and 'source' button - I know some TVs do not have them but most do, although they can be difficult to find

Re: Sky Q box

Jodi- — Wed, 15 Jul 2026 19:40:56 GMT

Thanks I'll try having a look