topic Re: Netflix enquiry in Sky Q

Netflix enquiry

Jennab — Wed, 15 Jul 2026 10:59:54 GMT

Hi I'm currently on holiday and trying to upgrade my package so 3 on us can download. I can't call and I'm getting round everything till I find what I want

Re: Netflix enquiry

Angel_Aka — Wed, 15 Jul 2026 11:09:42 GMT

@Jennab wrote:
Hi I'm currently on holiday and trying to upgrade my package so 3 on us can download. I can't call and I'm getting round everything till I find what I want

You'll need to call Sky because AFAIK you won't be able to access the MySky app or the MySky area of the website if you are not logged on with a UK IP address.

A call to Sky from overseas may be more expensive than just paying for a month of Netflix in the local currency of the country you are in. Set up a new account and then cancel it so you only pay for a month.

Be aware that Netflix is geo-locked and content varies depending on the region of the world you are in.

Re: Netflix enquiry

Jennab — Wed, 15 Jul 2026 11:30:28 GMT

Is this why live chat isn't coming up?

Re: Netflix enquiry

Jennab — Wed, 15 Jul 2026 11:31:53 GMT

I'm on the standard plan can only download on 2 devices and there's me and my 2 boys. Just wanted something for them to watch on the phone