topic Re: Non responsive Sky Q box in Sky Q https://helpforum.sky.com/t5/Sky-Q/Non-responsive-Sky-Q-box/m-p/5319017#M739884 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4730327">@Clive81</a>&nbsp;<BR />Its always worth starting with a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button<BR /><BR />Allow 5-10 minutes before things hopefully revert back to normal.</P> Tue, 14 Jul 2026 10:43:52 GMT Daniel0210 2026-07-14T10:43:52Z Non responsive Sky Q box https://helpforum.sky.com/t5/Sky-Q/Non-responsive-Sky-Q-box/m-p/5318976#M739880 <P>My Sky Q box is not responding or transmitting any signal</P> Tue, 14 Jul 2026 09:39:14 GMT https://helpforum.sky.com/t5/Sky-Q/Non-responsive-Sky-Q-box/m-p/5318976#M739880 Clive81 2026-07-14T09:39:14Z Re: Non responsive Sky Q box https://helpforum.sky.com/t5/Sky-Q/Non-responsive-Sky-Q-box/m-p/5319017#M739884 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4730327">@Clive81</a>&nbsp;<BR />Its always worth starting with a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button<BR /><BR />Allow 5-10 minutes before things hopefully revert back to normal.</P> Tue, 14 Jul 2026 10:43:52 GMT https://helpforum.sky.com/t5/Sky-Q/Non-responsive-Sky-Q-box/m-p/5319017#M739884 Daniel0210 2026-07-14T10:43:52Z