topic Re: Disney + in Sky Q

Disney Issue

Bandit — Sun, 12 Jul 2026 16:41:30 GMT

My sky package includes basic disney+ I'm unable to access the app as I'm being asked to restart subscription at a starting cost of £5.99 per month Ehat should I do

Re: Disney Issue

Laing1 — Sun, 12 Jul 2026 16:47:49 GMT

@Bandit wrote:

My sky package includes basic disney+ I'm unable to access the app as I'm being asked to restart subscription at a starting cost of £5.99 per month Ehat should I do

@Bandit Have you followed the instructions on how to set it up ?

see the link below on how to set it up

https://www.sky.com/help/articles/existing-or-new-disneyplus

Re: Disney Issue

Mark39 — Sun, 12 Jul 2026 16:48:50 GMT

@Bandit you first need to activate Disney+ as explained in the help guide here and the letter Sky sent you:;https://www.sky.com/help/articles/existing-or-new-disneyplus

Re: Disney +

Mark39 — Sun, 12 Jul 2026 16:54:07 GMT

@Bandit Disney+ isn't available to Sky+ customers, I'm afraid.

Re: Disney +

Bandit — Sun, 12 Jul 2026 16:56:19 GMT

Its marked on my marketplace subscription as free

Re: Disney +

Daniel0210 — Sun, 12 Jul 2026 16:57:36 GMT

@Bandit

As pointed out you have posted on the Sky+ board. Sky+ boxes are incapable of receiving Disney+

Am I eligble for Disney+ on Sky?

Sky Subscription	Eligible?
Sky Ultimate TV	Yes
Sky Essential TV (with Cinema)	Yes
Sky Essential TV (without Sky Cinema)	No
Sky Q - Sky Ultimate TV	Yes
Sky Q-Sky Signature	Yes
Sky Q - Sky Entertainment	Yes
Sky+ Sky Signature	No
Sky+ Sky Entertainment	No
Sky+ Original/Variety/Family	No
Sky Basics	No
Essentials Sky Q	No

Re: Disney +

Bandit — Sun, 12 Jul 2026 16:58:49 GMT

So sorry

Re: Disney +

Mark39 — Sun, 12 Jul 2026 16:59:48 GMT

No worries @Bandit

Re: Disney Issue

GD1 — Sun, 12 Jul 2026 17:49:49 GMT

@Bandit Your dulicate thread you created on the Sky+ Board has now been removed. Raising multiple threads is both uneccessary and causes confusion as well as duplicate replies.