Main box drops wifi continuously

Dicknwend — Sat, 11 Jul 2026 15:43:28 GMT

Hi all, I have an odd issue (maybe). My main Q box continuously drops WiFi,, so no streaming, no content on home page etc. WiFi is up and running for everything else. If I go to settings an hover over network, the WiFi show connected and then drops,

So used Ethernet cable, did a reset all worked fine, including setting up the mesh for the mini's to connect. Next day, the box has reconnected to WiFi, and I continue to loose connection.

done multiple resets and restart's all to no avail.

Wonder if anyone else has had similar issues and managed to resolve them.

Re: Main box drops wifi continuously

arcadeavenger — Sun, 12 Jul 2026 09:00:12 GMT

Hi @Dicknwend, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.

topic Main box drops wifi continuously in Sky Q

Main box drops wifi continuously

Re: Main box drops wifi continuously