https://helpforum.sky.com/t5/Sky-Q/replacement-remote/m-p/5316323#M739572 <P>Yes&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2823326">@neil+the+jaws+fan</a>&nbsp;if your Sky Q remote is definitely broken or faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. <BR /><BR />While your waiting, if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Fri, 10 Jul 2026 14:37:16 GMT Daniel0210 2026-07-10T14:37:16Z https://helpforum.sky.com/t5/Sky-Q/replacement-remote/m-p/5316321#M739571 <P>Our remote has came apart at the top sinking the top buttons in, it wont stay closed, am i entitled to a replacement ??</P> Fri, 10 Jul 2026 14:35:56 GMT https://helpforum.sky.com/t5/Sky-Q/replacement-remote/m-p/5316321#M739571 neil+the+jaws+fan 2026-07-10T14:35:56Z https://helpforum.sky.com/t5/Sky-Q/replacement-remote/m-p/5316323#M739572 <P>Yes&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2823326">@neil+the+jaws+fan</a>&nbsp;if your Sky Q remote is definitely broken or faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. <BR /><BR />While your waiting, if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Fri, 10 Jul 2026 14:37:16 GMT https://helpforum.sky.com/t5/Sky-Q/replacement-remote/m-p/5316323#M739572 Daniel0210 2026-07-10T14:37:16Z