sky mini box doesnt turn on after network change

chrisjacks1960 — Fri, 10 Jul 2026 07:06:23 GMT

sky q mini box doesnt turn on after new network installed. It worked for TV last night
checked batterys in remote not sure if its the remote or the mini box
completed a reset of the main box off for half an hour , did reset on mini box for half an hour, mini box icon is ticked on main box. Mini box has amber light, came up with ready to go in a few minutes but when i pressed home it wouldn't turn on. any help wouldbe appreciated as i cannot ring sky ( hearing loss)

Re: sky mini box doesnt turn on after network change

Daniel0210 — Fri, 10 Jul 2026 07:08:30 GMT

@chrisjacks1960 wrote:

as i cannot ring sky ( hearing loss)

@chrisjacks1960

Not just for this issue but if there are health/medical issues which affect communicating with Sky, register with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance

topic Re: sky mini box doesnt turn on after network change in Sky Q

sky mini box doesnt turn on after network change

Re: sky mini box doesnt turn on after network change