https://helpforum.sky.com/t5/Sky-Q/Help-with-remote/m-p/5313946#M739341 <P>My remote is not working seven<span class="lia-unicode-emoji" title=":pouting_face:">😡</span><span class="lia-unicode-emoji" title=":pouting_face:">😡</span><span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Tue, 07 Jul 2026 20:31:16 GMT Blessingmairo 2026-07-07T20:31:16Z https://helpforum.sky.com/t5/Sky-Q/Help-with-remote/m-p/5313946#M739341 <P>My remote is not working seven<span class="lia-unicode-emoji" title=":pouting_face:">😡</span><span class="lia-unicode-emoji" title=":pouting_face:">😡</span><span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Tue, 07 Jul 2026 20:31:16 GMT https://helpforum.sky.com/t5/Sky-Q/Help-with-remote/m-p/5313946#M739341 Blessingmairo 2026-07-07T20:31:16Z https://helpforum.sky.com/t5/Sky-Q/Help-with-remote/m-p/5314052#M739352 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725384">@Blessingmairo</a>&nbsp;wrote:<BR /> <P>My remote is not working seven<span class="lia-unicode-emoji" title=":pouting_face:">😡</span><span class="lia-unicode-emoji" title=":pouting_face:">😡</span><span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4725384">@Blessingmairo</a>&nbsp;</P> <P>Do you &nbsp;mean the number 7 button is sticking? Perhaps there's a bit if dust stuck underneath.&nbsp;<BR /><BR /></P> <P>If that's not the case, after&nbsp;checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken or faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. <BR /><BR />While your waiting, if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Wed, 08 Jul 2026 03:38:07 GMT https://helpforum.sky.com/t5/Sky-Q/Help-with-remote/m-p/5314052#M739352 Daniel0210 2026-07-08T03:38:07Z