Tv guide

Janine991 — Mon, 06 Jul 2026 18:42:43 GMT

The 'waiting for tv schedule' keeps coming up, it's like it has no internet but it does. The home page works but I can only get one channel as the guide is missing

Re: Tv guide

mr.tickle — Mon, 06 Jul 2026 19:50:00 GMT

@Janine991 wrote:
The 'waiting for tv schedule' keeps coming up, it's like it has no internet but it does. The home page works but I can only get one channel as the guide is missing

The EPG guide data is only downloaded from the satellite, and always has been. So you need a working satellite signal.

Non-essential flourishes (like the images used as thumbnails in your Planner) come from the internet, but not the core guide data.

The quickest thing to try is a reboot. There' no need to pull the power, just go to Home/Settings/Setup/Preferences and change "Maximum number of recordings" from 5 to 6 (or 6 to 5 if it's already on 6). That will then ask you to confirm and reboot without needing to pull plugs out.

HTH

topic Tv guide in Sky Q

Tv guide

Re: Tv guide