topic Re: VM connection issues in Sky Q

VM connection issues

Ronj — Sun, 05 Jul 2026 15:17:08 GMT

Made the mistake of recontracting with Sky instead of sorting constant wifi dropping issues affecting only SkyQ. HeyHo

Read somewhere setting a guest network for SkyQ only may help with the VM modem does anyone have any experience of this solving the issues.?

Qbox drops wifi 3 or 4 times a week, reconnecting quickly on reset but the mini box is a PIA to reconnect.

Re: VM connection issues

Danz994 — Mon, 06 Jul 2026 09:10:00 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141