https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5311836#M739169 Sent back my sky q box but not had a confirmation? Also since then I've had a box in post to send? Sun, 05 Jul 2026 13:25:00 GMT Dave507 2026-07-05T13:25:00Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5311836#M739169 Sent back my sky q box but not had a confirmation? Also since then I've had a box in post to send? Sun, 05 Jul 2026 13:25:00 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5311836#M739169 Dave507 2026-07-05T13:25:00Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5312378#M739215 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Mon, 06 Jul 2026 09:20:43 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/5312378#M739215 Danz994 2026-07-06T09:20:43Z