topic Re: Received returns label in Sky Q

Received returns label

Paulin1 — Fri, 03 Jul 2026 18:25:48 GMT

Have received a returns label but have no equipment to return. Recently started a new contract but all equipment is the same.

Re: Received returns label

Daniel0210 — Fri, 03 Jul 2026 18:29:24 GMT

@Paulin1

That might have been automatically generated if you discussed cancelling with an agent. If Sky start chasing you for not returning equipment post again on this thread and we can arrange a private chat with the Community Messaging Team.

Re: Received returns label

MightyQuinn — Fri, 03 Jul 2026 18:44:58 GMT

@Paulin1 wrote:
Have received a returns label but have no equipment to return. Recently started a new contract but all equipment is the same.

Hi @Paulin1 This happened to me recently when I negotiated a new minimum term. The trigger for my label and packaging was the advisor took off Multiscreen and put it back on with better discounts. Just ignore it.