Mini box stopped working screen frozen on select settings

Rossi08 — Wed, 01 Jul 2026 14:59:16 GMT

Frozen on select settings screen have rebooted main box reboot internet all good main box working

mini box?

Re: Mini box stopped working screen frozen on select settings

nigea99 — Wed, 01 Jul 2026 15:05:46 GMT

@Rossi08 wrote:

Frozen on select settings screen have rebooted main box reboot internet all good main box working

mini box?

hi @Rossi08

I am guessing this an accessibility message on SKY Q which seems to have caused a bit of a quirk so try this:

Press & hold 4 & 6 on the remote to set to Infrared only (so must have line of sight of the box)

Hopefully you can then dismiss the message

Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together

If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times

Then try the 1&3 to re-pair & pair with the TV

BTW as this appears to be SKY Q I will move onto the Q group

topic Re: Mini box stopped working screen frozen on select settings in Sky Q

Mini box stopped working screen frozen on select settings

Re: Mini box stopped working screen frozen on select settings