topic Sky card in Sky Q

Sky card

Brearely — Mon, 29 Jun 2026 15:57:11 GMT

I've sent my sky box back with the card still in it so now can't set my new

Angel_Aka — Mon, 29 Jun 2026 16:09:57 GMT

@Brearely wrote:
I've sent my sky box back with the card still in it so now can't set my new

You'll need to call Sky and ask them to send you a new one.

Daniel0210 — Mon, 29 Jun 2026 16:36:42 GMT

You aren't the first to do this and certainly won't be the last.

This isn't something the Community Messaging Team can help with so you'll need to call Sky to order a replacement viewing card.

Saying nothing when the automation (bot) kicks in sometimes gets you to an agent.