https://helpforum.sky.com/t5/Sky-Q/Blank-screen/m-p/5305638#M738465 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4716375">@3209Claire</a>&nbsp;wrote:<BR /><P>My sky q box keeps turning off I have checked that it is not in eco mode, I have to unplug and restart it every time I turn the tv on, now I just have a blank screen</P><HR /></BLOCKQUOTE><P>There's been a few issues reported which although varying in symptoms do seem linked to an HDMI handshake issue. I've had the 'black screen' when waking up 3 or 4 times where I've had to reboot. The 'programme not available' issue may be linked to the same but they're all reliant&nbsp;(hopefully) on a&nbsp; new software update which is being tested as we speak by Sky and some of the Superuser customers on here.</P> Sat, 27 Jun 2026 08:37:39 GMT Me134 2026-06-27T08:37:39Z https://helpforum.sky.com/t5/Sky-Q/Blank-screen/m-p/5305629#M738464 <P>My sky q box keeps turning off I have checked that it is not in eco mode, I have to unplug and restart it every time I turn the tv on, now I just have a blank screen</P> Sat, 27 Jun 2026 08:26:25 GMT https://helpforum.sky.com/t5/Sky-Q/Blank-screen/m-p/5305629#M738464 3209Claire 2026-06-27T08:26:25Z https://helpforum.sky.com/t5/Sky-Q/Blank-screen/m-p/5305638#M738465 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4716375">@3209Claire</a>&nbsp;wrote:<BR /><P>My sky q box keeps turning off I have checked that it is not in eco mode, I have to unplug and restart it every time I turn the tv on, now I just have a blank screen</P><HR /></BLOCKQUOTE><P>There's been a few issues reported which although varying in symptoms do seem linked to an HDMI handshake issue. I've had the 'black screen' when waking up 3 or 4 times where I've had to reboot. The 'programme not available' issue may be linked to the same but they're all reliant&nbsp;(hopefully) on a&nbsp; new software update which is being tested as we speak by Sky and some of the Superuser customers on here.</P> Sat, 27 Jun 2026 08:37:39 GMT https://helpforum.sky.com/t5/Sky-Q/Blank-screen/m-p/5305638#M738465 Me134 2026-06-27T08:37:39Z