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    <title>topic Engineer no show in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Engineer-no-show/m-p/5305331#M738438</link>
    <description>&lt;P&gt;Does anybody know the phone number to make a complaint to Sky? &amp;nbsp;I can't find a number on the app that related to missed appointments. &amp;nbsp; I was due to have my Sky Q installed by an engineer today between 12pm and 5pm. &amp;nbsp;I have taken the day off work and waited all day for the engineer to show up. &amp;nbsp;It's now gone past the appointment window and I have had no updates from Sky to why no engineer has not turned up today. &amp;nbsp; I understand that problems arise and appointments need to be cancelled, but to have no updates or reasons to why no one has turned up is very poor customer service. &lt;span class="lia-unicode-emoji" title=":pouting_face:"&gt;😡&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 26 Jun 2026 16:23:59 GMT</pubDate>
    <dc:creator>Kath591</dc:creator>
    <dc:date>2026-06-26T16:23:59Z</dc:date>
    <item>
      <title>Engineer no show</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Engineer-no-show/m-p/5305331#M738438</link>
      <description>&lt;P&gt;Does anybody know the phone number to make a complaint to Sky? &amp;nbsp;I can't find a number on the app that related to missed appointments. &amp;nbsp; I was due to have my Sky Q installed by an engineer today between 12pm and 5pm. &amp;nbsp;I have taken the day off work and waited all day for the engineer to show up. &amp;nbsp;It's now gone past the appointment window and I have had no updates from Sky to why no engineer has not turned up today. &amp;nbsp; I understand that problems arise and appointments need to be cancelled, but to have no updates or reasons to why no one has turned up is very poor customer service. &lt;span class="lia-unicode-emoji" title=":pouting_face:"&gt;😡&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 26 Jun 2026 16:23:59 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Engineer-no-show/m-p/5305331#M738438</guid>
      <dc:creator>Kath591</dc:creator>
      <dc:date>2026-06-26T16:23:59Z</dc:date>
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